Customer Service Representative
Interact with customers via phone or digital platforms to provide support and information.
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Jobs in Jobstreet right now
Salary
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Typical monthly salary
Job growth
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In the last year
Job satisfaction
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Latest Customer Service Representative reviews
5.0Jun 2023
Experience
5 – 9 years
Organisation size
Large (200+ employees)
The good things
The good things
If you are passionate about helping others and making sure that all of their concerns has been resolved while on a call with you or it has been taken care of specially when they are ha...
The challenges
The challenges
Average Handling Time, I really have this struggle not being able to meet my goal for AHT because I literally make sure that I have addressed my customers issue and make it a point to r...
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4.0Jun 2023
Experience
1 – 4 years
Organisation size
Large (200+ employees)
The good things
Enjoyable Aspects of Being a Customer Service Representative:
Assisting and serving customers is one of the most fulfilling elements of being a customer service agent. Being able to help clients and i...
The challenges
What i don't like is that I must work through my emotions in order to deliver outstanding customer service when dealing with rude or irate clients. This can be emotionally taxing over time because i h...
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Source: Jobstreet role reviews
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